NetOps : Weekend Upgrade Program

Designated Weekend Upgrade Program

Upgrade your DX NetOps landscape with confidence and convenience through Broadcom’s complimentary Designated Weekend Upgrade Program. Our dedicated weekends are designed to minimize disruption to your network operations while ensuring a seamless transition to the latest versions of our software.

Ready to upgrade DX NetOps with confidence? Join us October 2024 | Saturday 5 - Sunday 6 for a complimentary upgrade!

Check Additional Upcoming Dates

Key Benefits

Reduce Risk

Minimize the risk of production outages in your environments by scheduling upgrades during our support SME staffed dedicated weekends.

Higher Success Rates

Increase the likelihood of successful upgrades completed within your critical windows, ensuring minimal downtime.

Faster Adoption

Accelerate the consumption and adoption of fixes, new features and capabilities found in the latest releases, enhancing security, productivity and efficiency.

The Weekend Upgrade Program Difference

Upgrade Weekends are free of charge, held on designated weekends throughout the calendar year dedicated solely to upgrading your software to the latest version, so you can confidently embark on the journey of a major software upgrade.

Standard Weekend

Support team performs pre-upgrade checks on demand
Limited Support Engineer “On Call”
On Call Support Engineer is paged
Severity 1, production down ONLY supported
Development paged by Support Engineer for L2 assistance

Weekend Upgrade Program

Support team review plans and checklists to ensure upgrade is properly prepared
Support team fully staffed to work all upgrade issues
Support Engineers are online and available during scheduled hours so created cases can be handled as they come in.
All severity cases related to upgrade are handled
Development staffed and online for direct access to L2 Support

The program worked fantastic! With support being online with us, we resolved any issues that came up immediately. I definitely recommend it!

- Network Analyst at Royal Bank of Canada

New Capabilities

Don’t miss the new capabilities available in DX NetOps 23.3.x. Join users that already benefit from the latest advanced performance and flow analytics, enhanced dashboards and reports, SD-WAN assurance, Wi-Fi assurance, Zero-Touch administration. With the latest release, Broadcom enables you to innovate at speed with a unified approach to network operations for modern multi-vendor network architectures.

Check our our Checklist for DX NetOps Installations or Upgrades here.

Sign-Up Now!

If you are unable to access the above link, please contact your Account Team to register or Open a Severity 4 Support Ticket on the Support Portal, and the team will help you get registered.

DX NetOps Designated Weekend Upgrade Program

Dedicated support to ensure successful software upgrades