Broadcom Software

Designated Weekend Upgrade Program

Dedicated support staff to ensure successful software upgrades.

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Program Benefits

Program Benefits

  • Staffed Support & Development Team during Designated Upgrade Weekends
  • Improve the speed of L1 & L2 collaboration resulting in increased response times to any issues
  • All upgrade related case severities supported
  • Shorten maintenance window requirements

Read more about the program.

SEE MORE DETAILS

 

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Why is it important to upgrade?

  • All fixes exist in the latest version
  • Latest version has all the new functionality
  • Best hardware and software compatibility
  • Furthest away from end of service release to ensure maintenance and support remains available

 

"The program worked fantastic! With support being online with us, we resolved any issues that came up immediately. I definitely recommend it!"
 
- Network Analyst Royal Bank of Canada

Get Help with your Upgrade!

Sign up to schedule and participate in our Weekend Upgrade Support Program.

Check out more about our new releases

Watch the webinars and learn about our new versions

Webinar: What´s new in DX NetOps 22.2
Webinar: What´s new in DX UIM v.20.4
Webinar: What´s new in Automic Automation v.21
Webinar: What´s new in Autosys Workload Automation

Our customers are happy with their new releases!

 

“Impressive improvements over previous release” – Beta program participant DX UIM 20.4

"PRD looks fresh, thanks for listening." – Beta program participant DX UIM 20.4

"Best release in years, eagerly awaiting GA." – Network Design Senior Advisor from a Large IT Consulting Outsourcing

"Upgrade is smooth as butter." – Network Design Senior Advisor from a Large IT Consulting Outsourcing

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